Shipping policy

Shipping Policy

Red Flower is operated by HORIZON LINE LLC. We currently offer shipping to eligible United States addresses accepted at checkout.

Shipping charges

The shipping charge and complete order total are displayed at checkout before you pay. The FREE 5-Day Sample has no product charge, but shipping is payable. All orders are one-time purchases, with no subscription or automatic refills.

Processing and delivery

Processing and transit times depend on product availability, the shipping destination and the carrier. A specific delivery estimate is not currently published. Please contact us before ordering if you need delivery by a particular date. We do not guarantee a delivery date unless expressly confirmed.

If we cannot ship within an expressly stated timeframe, or within 30 days when no timeframe was stated, we will notify you, explain the delay and offer the option to agree to a revised shipping date or cancel for a full refund. We will not treat an unshipped order as fulfilled.

Address changes, delays and delivery issues

Please check your address before paying. Contact us promptly for address corrections or cancellation requests; changes may not be possible after shipment. If your order is delayed, missing, damaged or marked delivered but cannot be found, contact us so we can investigate and arrange an appropriate resolution.

Contact

Email: support@myredflower.com
Phone: (856) 348-5654
HORIZON LINE LLC
5830 East 2nd Street, STE 7000, #26103
Casper, WY 82609, United States
Business mailing address only; not a returns location.

For refunds, please see our 90-Day Money-Back Guarantee.