Terms of service
Terms of Service
Last updated: October 26, 2026
This online store is operated by HORIZON LINE LLC, trading as Red Flower ("we", "us", "our"), and is hosted on Shopify. These terms explain the conditions for using our store and purchasing our products.
Orders and payment
Products are intended for adults. Please provide accurate contact, billing and delivery information. Prices are in United States dollars. Your selected products, shipping charges, any applicable taxes and final total are shown at checkout before payment. An order confirmation acknowledges receipt of your order. If an item is unavailable or we cannot fulfill your order, we will contact you and refund any payment for the unfulfilled order.
All Red Flower purchases, including samples, are one-time purchases. There are no subscriptions, automatic refills or recurring charges. The FREE 5-Day Sample has no product charge; its shipping charge is displayed at checkout.
Shipping, cancellations and refunds
Our Shipping Policy and 90-Day Money-Back Guarantee explain delivery, cancellations and refunds. Contact us promptly if you need to correct or cancel an order.
Product information and safe use
Follow the directions and warnings on the product label. Information on this website is provided for general information and is not personal medical advice. Our products are not intended to diagnose, treat, cure or prevent disease. Results can vary. Consult a qualified healthcare professional before use if you take medication, have a medical condition, are pregnant or nursing. Do not stop or change prescribed treatment based on this website.
Use of this website
You may use this store for lawful personal shopping. Do not misuse the store, interfere with its security or infringe the rights of others. Red Flower branding, original images and original website content belong to us or are used with permission. Third-party links are provided for reference; we do not control those websites.
Privacy
Our Privacy Policy explains how personal information is handled. Payment details are processed through the payment providers available at checkout.
Errors, updates and your rights
If a material error affects your order, we will contact you to resolve it or provide a refund rather than charge a different amount without your agreement. We may update these terms for future use of the store. Changes do not remove rights attached to orders already placed. Nothing in these terms excludes rights or remedies that cannot be excluded under applicable law.
Contact
HORIZON LINE LLC (Red Flower)
support@myredflower.com
(856) 348-5654
5830 East 2nd Street, STE 7000, #26103
Casper, WY 82609, United States
Business mailing address only.